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ILLiad Interlibrary Loan

Request books, articles, and more from other libraries

Contact Information


Phone: 281-283-3906

Hours: Monday-Friday 8:00AM--5:00PM

Login to ILLiad

UHCL computer username: smith
Password is your UHCL computer password

PCLAB username: jonest1234
Password is your PCLAB password

For username/password assistance, call 281-283-2828

Track Requests

Tracking all the interlibrary loan requests you have made in ILLiad is easy. At the main menu after logging onto ILLiad, you will be able to view "Outstanding Requests" once you have placed a request. You can also select from options under the View menu for specific categories:


  • Electronically Received Articles - Lists all articles received electronically. Articles posted to this page remain accessible by the requester for 30 days from the date of posting.
  • Items on loan to you - Lists all interlibrary loan materials currently checked out to you.
  • All Requests - Lists all interlibrary loan requests submitted by the user, regardless of current status (active, finished, and cancelled). Click on the transaction number for more details.
  • Notifications - Lists all emails sent to the user. Click on the subject link for the content of the email.

Explanation of ILLiad Statuses

A selection of ILLiad statuses are listed below. Please note that these statuses reflect the actions of both the requesting patron and those of the ILL staff. if your item is at a different status or if you have any questions, please feel free to contact the ILL department or 281-283-3906.

Status Explanation
Awaiting Request Processing Your request has been received, and is waiting in queue to be processed by ILL staff.
Awaiting Unfilled Processing We have sent your request to potential lenders but no one has filled the request. We will continue to try to obtain the material from other sources. If we are unable to locate the item we will cancel your request and notify you by email.
Awaiting Copyright Clearance We are checking to see if a copyright fee is required to obtain the requested article. These fees are paid by the library. Note: the Neumann Library subsidizes up to $35 per request for UHCL students, including fees incurred by the Copyright fees.
Awaiting Extensive Searching We have performed an initial search for the material you requested, without finding a potential lender, but we are continuing to search for the item.
Cancelled by ILL Staff ILL staff has cancelled the request for a specific reason. We always try to send an email with an explanation of why a request was cancelled, but you are welcome to call the ILL department for clarification.
Delivered to Web The item has arrived, been processed by the ILL staff and posted to the customer's ILLiad account. It is available online for up to 30 days to be viewed and/or downloaded electronically. Logon to your ILLiad account and click on View Electronically Received Articles.
Awaiting Conditional Processing A possible lender has sent us a message about the unique details of the request. We may email you with questions about the requested materials or to make sure you can still use the item if there are restrictions placed on it.
Loans Recalled Processing Sometimes the due date of an item will be moved up due to special circumstances. If the due date of your item is changed we will notify you by email.
Checked Out to Customer The item has arrived and been checked out to your ILLiad Account.
Request Sent Request has been processed by the ILL department and submitted through the online Interlibrary Loan System for potential lending libraries to fill.
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