ILLiad Interlibrary Loan: FAQ

Request books, articles, and more from other libraries

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Due to the COVID-19 outbreak, the library has temporarily suspended the fulfilling of requests for physical items.  Any submitted requests for print books or other physical material will remain in your ILLiad account and will be fulfilled when we return to normal operations.  Requests for article/copies will continue to be filled.  We may be able to obtain one chapter per loan title depending on availability from other libraries.

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Contact Information


Phone: 281-283-3906

Hours: Monday-Friday 8:00AM--5:00PM


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Interlibrary Loan FAQ

What is interlibrary loan (ILL) and who can use it?

 What is ILLiad and how can it help me?

 When should I use Interlibrary loan and are there any restrictions?

 How long does it take to receive requested materials?

 How much does it cost?

 What should you know about copyright restrictions on interlibrary loans?

 Can I see the items on loan to me through interlibrary loan in My Library Account through the Library Catalog?

 How many times can I renew something?

 How do I get a book that is not owned by another UH system library?

 How can I check on the current status of my interlibrary loan request?

 Why don't I see all my older requests when I look at my request history?

 What Web browser should I use?

 Is security a problem if I use a public workstation?

 Why does my browser say that you're sending a cookie? What's in it?

 Who do I contact if I have problems with or questions about ILLiad Interlibary Loan?

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Student Worker Anju Lamichhane is scanning a document at the Interlibrary Loan office to send directly to a patron's desktop.



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