ILLiad Interlibrary Loan: FAQ

Request books, articles, and more from other libraries

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Currently ILL is continuing to process all requests for articles/copies.  Please note that due to many library closures any submitted requests for print books or other physical materials outside the UH library system will not be fulfilled at this time.  Requests for physical materials will remain in your ILLiad account in temporary hold status.


Depending on availability, we may be able to obtain one chapter per requested print book.  You may note in your request that you want a specific chapter in lieu of the requested book.


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Contact Information


Phone: 281-283-3906

Hours: Monday-Friday 8:00AM--5:00PM


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Interlibrary Loan FAQ

What is interlibrary loan (ILL) and who can use it?

 What is ILLiad and how can it help me?

 When should I use Interlibrary loan and are there any restrictions?

 How long does it take to receive requested materials?

 How much does it cost?

 What should you know about copyright restrictions on interlibrary loans?

 Can I see the items on loan to me through interlibrary loan in My Library Account through the Library Catalog?

 How many times can I renew something?

 How do I get a book that is not owned by another UH system library?

 How can I check on the current status of my interlibrary loan request?

 Why don't I see all my older requests when I look at my request history?

 What Web browser should I use?

 Is security a problem if I use a public workstation?

 Why does my browser say that you're sending a cookie? What's in it?

 Who do I contact if I have problems with or questions about ILLiad Interlibary Loan?

ILLiad Scanner

Student Worker Anju Lamichhane is scanning a document at the Interlibrary Loan office to send directly to a patron's desktop.



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